![]() ![]() Just like its major competitors Microsoft Teams and Zoom, Webex Teams is a state-of-the-art collaboration solution designed to provide simple solutions for teamwork, wherever your employees might be. In April 2018, the services rebranded under Webex to centralize Cisco's collaboration portfolio. The Webex suite is a merger of Cisco's Webex web conferencing platform and the Cisco Spark team collaboration app. Webex is a cloud-based video conferencing and collaboration product suite, comprised of software including Webex Meetings, Webex Teams and Webex Devices. In this blog we'll take a look at some of the key features of Cisco Webex Teams, and why it's used by enterprises globally as their primary UCC tool. ![]() Unified communications is in many ways easier than it's ever been, but it’s crucial to have the right app to bring your people together - and even more important to have the right tools to monitor and troubleshoot.Ĭollaborative tools like Cisco's Webex Teams are the solution to creating a cohesive, streamlined UCC strategy. Ask a question or leave a comment below.In a world where the hybrid workplace is now a part of our working culture, teams are increasingly dispersed and separated by global boundaries. DevNet has further explanations about other Cisco DNA Center topics. In the meantime, if you would like to learn more about Cisco DNA Center, you could visit Cisco DevNet. There are a number of other blogs in this series on Cisco DNA Center. It would be simple to extend this simple example to create a new room for handling P1 cases, automatically adding people to the room. Click “subscribe” and the subscription will be created for the selected events.Ĭongratulations, you now have a working integration between your DNA Center and the python webhook server into webex teams. Create Subscriptionįor the simple example, there is no authentication, but this is easy to add. You also need to select the HTTP Method (POST). Select the “created a new endpoint option.” For this example, we need the IP address of the server and the port (9000 was the default). You can then click top left “subscribe,” and then “Create a new subscription.” You will see the screen below. ![]() Then click top right “Manage Subscriptions.” A tip is to make sure you click “show more” a few times so all 53 issues can be selected. Only the first 10 are shown by default. The first step is to go to Assurance->Manage->Issue Settings Manage Issues This has changed a lot from earlier releases and is now real time (vs 15min delay). I am going to focus on the 1.3.1 configuration. If you want to take a look at the payloads, you can look at the source of the issues in the github directory: The server will display the JSON payload, as well as sending it to the Webex Teams room. You need to change directory into the WebHookServer directory. The first step is to download the code and create a python virtual environment (the virtual environment is optional). Getting StartedĪs with all of my examples, the sample code is posted on github. Version 1.3.1 of Cisco DNA Center provides native email integration, so I will focus on the Webex Teams integration. This blog post provides a simple python script to send a notification to a Webex Teams room, or email server. The next question is what to do with the events? Some customers would like to send them to an email system, where as others would like to create a message in an instant messaging system.įortunately, there is a webhook based notification that can be used to process and handle issue notifications. Read previous blogs in Adam’s Cisco DNA Center series Find out about network issues before your users do!Ĭisco DNA center has a powerful issue correlation engine for enterprise wired and wireless networks. Taking real time feeds of network telemetry it is able to identify issues and provide context for resolution. ![]()
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